Order Matching
Every order linked to the right payout line — automatically.
Connected, checked, optimised.
Marketplaces don't pay out per order — they pay in batches: one amount lands in your account, summarising hundreds or thousands of orders, returns and fees. So you know that you were paid, but not what for — and it's precisely in that gap that missed orders and incorrect amounts disappear. Order Matching unpacks every batch and connects each individual order to the exact payout line it sits in. The result is an order-level reconciliation: for every order you see whether, when and at what amount it was paid out, and which orders are still outstanding. That's the foundation every further check — on commissions, returns and contract terms — is built on.
Everything under control.
Multi-reference matching
Orders are matched on order ID, date, amount and SKU simultaneously. Even when the marketplace uses a different identifier in the settlement than in your order export — an internal reference, a different format — the matcher finds the right link, with a match score indicating how confident it is.
Unpacking batch payouts
One amount in the bank can contain hundreds of orders, returns and fees. Every payout is broken open down to line level, so you see exactly which orders were in which batch and how the amount in your account is composed.
Missing orders flagged
Orders without a corresponding payout become immediately visible as outstanding, including how long they've been waiting. So you see not only what was paid, but above all what wasn't — before the claim window closes.
Conflict detection
Duplicate links, orders attached to multiple payouts or amounts that don't quite add up are flagged automatically. Every conflict lands in a separate work list, so the reconciliation never quietly degrades.
From marketplace to result.
Orders loaded
Your order export is read in and every order ID, amount, SKU and date is indexed. This forms the reference list that every payout line is checked against.
Payout lines identified
Every line in the marketplace settlement is classified: is this a sale, a return, a fee or a correction? That classification determines how the line is matched and counted.
Link established
Order and payout line are matched on all available references, with a match score per link. Strong matches are made automatically; borderline cases are set aside so you always have the final say.
Gaps visible
Unmatched orders and payouts are shown separately for immediate action. Every gap is one of two kinds: money that's still due, or a line that demands an explanation.
Built for your role.
Know for every order whether it was paid, at what amount and in which batch — no more black boxes. Reconciling revenue against the bank becomes the push of a button instead of a spreadsheet project.
From Amazon to Zalando: every marketplace uses different references, formats and payout rhythms. The matcher recognises them all, giving you one workflow for all your channels.
Deliver clients an order-level reconciliation instead of a total balance that balances but doesn't explain why. When questions or disputes arise, you point straight to the order and payout line in question.
Try Order Matching today.
Start free — connect your first marketplace in five minutes.