Knowledge Base

Everythingabout
marketplacemoney.

Reconciliation, commissions, VAT and returns — explained the way you'd want to explain it to your accountant.

Practical7 min

The 7 most common errors in marketplace payouts

From incorrect commission rates to phantom deductions: these are the errors we encounter most often in settlements, and how to recognize them.

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VAT & accounting5 min

VAT on returns: what goes wrong when a return falls in a different quarter

Sale in March, return in April: you already remitted the VAT on that sale in Q1, while the revenue is reversed in Q2. Here is how to avoid leaving VAT on the table.

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Commissions & fees6 min

Understanding (and verifying) marketplace commission structures

Fixed percentage, category-based tiers, per-order minimums, and fees that just barely avoid being called commissions: here is how to verify what a marketplace is actually deducting.

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Reconciliation6 min

How are orders and payouts actually matched?

Order numbers written slightly differently, settlements without an order reference, partial shipments: a look at the matching logic and why 'when in doubt, do not link' is the only safe rule.

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Returns5 min

Checking returns: the leak where most margin disappears

Returns affect three cash flows simultaneously: the refund to the customer, the commission, and the VAT. That is precisely why returns are the most error-prone line item in every settlement.

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Practical5 min

From discrepancy to money back: how to file a claim that gets results

A discrepancy found is only money recovered once the marketplace acknowledges it. How to structure a claim that is taken seriously — and the deadlines within which you must act.

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VAT & accounting6 min

Setting up your administration for marketplace sales

Gross revenue, commission as an expense, and the settlement as a payment method: the accounting foundation that makes after-the-fact control possible.

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