Contract & Fee Control
Not just: did I get paid? But: is what you withheld correct?
Connected, checked, optimised.
A marketplace can pay out neatly on time and still structurally withhold too much. A commission percentage set half a percent too high, a weight class assigned incorrectly, a volume tier that isn't applied — these are errors you won't spot on the settlement, because the payout 'matches' the fee that was deducted. The real question is whether that fee matches your contract. Contract & Fee Control records your actual contract terms — percentages, tiers, minimum rates, weight and fulfilment classes — and checks every individual deduction against them. Every difference between what was agreed and what was withheld surfaces, with amount and substantiation. It's precisely these structural errors that cost the most: half a percent too much commission looks like nothing, but it compounds every month, on every order.
From marketplace to result.
Upload your contract
Record commission rates, tiers, fulfilment and weight classes per marketplace. Entering it once is enough; when a new contract version arrives, you add it and the history stays intact.
Every deduction checked
Each fee on the settlement is compared against what the contract permits: the right percentage, the right tier, the right class, the right level. Nine checks per order, fully automated.
Discrepancy becomes a case
Every difference between contract and deduction lands in your work list with amount and substantiation. Structural patterns — the same error every month — are bundled, so you file one strong claim instead of a hundred loose ones.
Everything under control.
Commission against contract
The withheld percentage is checked per order against your agreed rate and the right contract version. Does your contract change mid-year? Then every order is checked against the version that applied at the time.
Tiers & minimum rates
Volume tiers that aren't applied and minimum fees that work out wrong are among the most commonly missed errors — the amounts per order are small, but the pattern is structural. The check recalculates every tier and totals up what it's costing you overall.
Fee at the right level
A fee charged per item where per order was agreed, or a product in the wrong weight or fulfilment class: the check catches cases where the basis of the fee is wrong, not just the percentage.
Promo & VAT
Wrongfully charged promotional contributions and VAT applied twice — or not at all — on commission are flagged separately. These items in particular slip past every standard control process, because they aren't attached to an order.
Built for your role.
Certainty that you were not only paid, but paid on the right terms — with an audit trail per fee. The difference between 'the payment is correct' and 'the payment matches the contract' is exactly where the margin sits.
See where rates structurally deviate from the contract and renegotiate with evidence in hand. With the deviations quantified per month, you're not talking about a hunch — you're talking about an amount.
Verify whether retailers and platforms actually honour your contract terms. The more channels and contract versions, the greater the chance of creeping deviations — and the more valuable the automated check.
Try Contract & Fee Control today.
Start free — connect your first marketplace in five minutes.
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