Case study: KidsCorner
“Zalando had been charging excessive commissions for 3 months. Linqer caught it in the first run. We reclaimed €8,400.”
— Thomas Klaassen, Founder, KidsCorner
The numbers
€8,400
Reclaimed in overcharged commissions
3 mo
Of incorrect commissions uncovered
1st run
In which the discrepancy was detected
Every order
Recalculated against the contract rate
The challenge
KidsCorner sells children's clothing and toys through Zalando. Commission varies by product category, and after an assortment update, part of the catalogue was placed in the wrong category — with a higher commission rate.
On the settlement, that was invisible: the commission was simply withheld as Zalando calculated it. Without a per-order recalculation, nothing flagged the difference from the agreed rate.
For three months, KidsCorner overpaid commission on part of its assortment.
The approach
KidsCorner recorded its contractual commission rates per category in Linqer and imported the Zalando settlements.
Every order was recalculated: agreed rate versus commission actually withheld. The very first run immediately flagged a structural discrepancy on part of the assortment.
The discrepancy was bundled into a single claim with evidence per order: order amount, contract rate, commission withheld and the difference.
Results
Zalando acknowledged the incorrect category mapping and KidsCorner reclaimed €8,400 in overpaid commissions across three months.
Every new settlement is now automatically checked against the contract. A rate change or wrong mapping is caught in the very next run instead of after months.
The lead time from detection to claim has been reduced from months to days.
Curious what's hiding in your payouts?
Upload a single settlement and see within minutes where money is being lost — just like RetailElite, SportXL and KidsCorner.