Returns Intelligence
How high are return rates and average credit amounts per channel?
Aggregated return figures per marketplace: the share of orders with a return and the average amount refunded, across multiple organizations.
What you can do with this
Compare your own return rate against the market average per channel.
See which marketplaces refund more than average.
Steer assortment and pricing decisions on actual return costs per channel.
Live figures
What you see
Return rate: share of orders with at least one return.
Average credit amount per return, per marketplace.
Only channels with sufficient order volume and organizations.
All public figures are aggregated and anonymized: a figure only appears with enough independent organizations and cases, exact counts are rounded and never traceable to a single customer.
Turn your own data into insight
Connect your marketplaces and see your own figures alongside the public benchmarks.